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Area Service Manager

Hiring for A OEM Firm

6 - 10 YearsMumbai

Posted: 10 days ago

Job Description

  • Responsibility of Company's Mumbai's Dealers for service of Company's product. Planning & Implementation of ideas for development of territory's dealers.
  • Dealing with customer complaints & provide solution by troubleshooting & technical support, Responsible for warranty approval for any quality failure part.
  • Analyze the failures reported in products through systematic approach; Identify Root cause of failure, plan corrective and preventive actions; Prepare Technical Failure Analysis Reports.
  • Dealer Evaluation on the basis of MTTR (Mean Time To Repair).
  • To make Presentation & reports of Product Support Department regarding-Quality Issues, Repetitive failures, after sales meetings & monthly summary etc.
  • Taking care of releasing bulletins for all dealers & service engineers regarding improvement done in any assembly/part against failures by coordinating with Quality & R&D Team.

Salary: INR 5,00,000 - 8,00,000 P.A.
Industry: Automobile / Auto Anciliary / Auto Components
Functional Area: Production, Manufacturing, Maintenance
Role Category: Production/Manufacturing/Maintenance
Role: Service/Maintenance Engineer
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Key Skills - 
  • Dealer service team support, customer support are key areas
  • Should be from Construction equipment industry, must have technical knowledge about motor grader, wheel loader , excavators etc

Education:UG -B.Tech/B.E. - Any Specialization, Diploma - Any Specialization

Company Profile

SV Management Consultants
SV MANAGEMENT CONSULTANTS is a leading, fast progressing Manpower Recruitment and Executive Search firm in Central India. SVMC was born at the epicenter of a group of qualified and experienced industry professionals in the year 2000. Since then, we have been providing our services to various sectors all over the country and become popular amongst Companies and Jobseekers everywhere.
View Contact Details+
Contact Details

Recruiter Name:D. K. Shriwas

Contact Company:SV Management Consultants


Address :207, Mourya Centre 16, Race Course Road Opp., Basket Ball Complex

Reference Id:Area Service Manager - SV - 515


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